Refund Policy
Last updated: August 2026
Current beta
Snapsist is free for everyone right now — Pro features are unlocked at no charge during the beta, so no payments are being collected yet. This policy describes what applies once billing goes live.
Canceling
Cancel your Pro plan anytime from Settings. It takes effect immediately — you move to the Free plan and won’t be charged again.
Refunds
We don’t refund the unused portion of a period you’ve already paid for. If you were charged in error — billed after canceling, charged twice — contact us and we’ll refund it.
App Store purchases
If you subscribed through Apple’s App Store, refunds for that payment method are handled by Apple, not us — request one at reportaproblem.apple.com.
How to request one
Email support@snapsist.com with your account email and the charge in question. We aim to respond within 5 business days.